How to update BlackBerry - Software Updates - New Update Software for BlackBerry Smartphones - Guide
For smartphones with BlackBerry 7 OS and earlier
There are three ways to update your smartphone software if you are running BlackBerry® 7 OS or earlier.
1. On the web
2. Using BlackBerry® Desktop Software
3. From your smartphone (over-the-air)
So, next step is identifying your smartphone's current OS.
There are three ways to update your smartphone software if you are running BlackBerry® 7 OS or earlier.

1. On the web
2. Using BlackBerry® Desktop Software
3. From your smartphone (over-the-air)

So, next step is identifying your smartphone's current OS.
Before you start your updating process i recommend you in backup the data via {Sync information between your device and computer} BlackBerry Desktop software. For that all you need is Desktop software for it. The Blackberry Developers had made the solutions for windows and Mac Platforms Please visit BlackBerry® Desktop Software for PC for the latest thread.

BlackBerry® Desktop Software syncs your organiser, music, photos and media files from your computer to your BlackBerry PlayBook tablet or smartphone with BlackBerry® 7.1 OS and earlier.
On the web

ON A PC (BB Recommended)
What you need here in order to download software from this website, you must be using Firefox or Windows® Internet Explorer v5.5 or higher. If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on. Once you do so, you should see a “Check for Updates” button here.
Using BlackBerry® Desktop Software

FOR MAC
You will need to download BlackBerry® Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update.
For Mac users please Download BlackBerry Desktop Software on a Mac
FOR PC
You can use BlackBerry® Desktop Software to look for and install updates on your smartphone. To get started, simply connect your smartphone to your computer and open BlackBerry Desktop Software, then click Update.
For PC users please Download BlackBerry Desktop Software on a PC
From your smartphone (over-the-air)

You can update your BlackBerry smartphone OTA (over-the-air) without connecting to a computer. To get started, select the Options icon from the Home screen. Choose Device, then Software Updates and follow the instructions.
Source : BlackBerry Official
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